{"product_id":"9781991202727","title":"Distinguishers","description":"\u003cp\u003eCovid-19 has impacted every industry on the planet. It has pushed brands and businesses into unknown market territories and accelerated trends that were already emerging, but not yet fully formed or mainstream. It has propelled the fourth industrial revolution, with technology central to customer value, how it's produced and by whom. And it has forced enterprises to reimagine who they are and what they might become.\u003cbr\u003eThis book lays out a new business recipe for how to get, win and stay ahead in a post pandemic world. It's different because it goes beyond digital disruption and business transformation with the authors introducing the notion of Distinguishers - people, brands and businesses that win customers at speed, scale and lower costs while creating value for an expanding customer stakeholder universe.\u003cbr\u003eThe formula they offer is practical and potent. They reveal the next 'new', happening now.\u003cbr\u003eDistinguishers displace mature and stale brands and enterprises - who the authors call Extinguishers - who cling onto old beliefs and persist in doing it the old way.\u003cbr\u003eDistinguishers are obsessed with changing customer behaviour and creating market movements at speed. They break from old wisdom and methods of accounting, because they know that customers won't pay for baggage that adds no value. Distinguishers open up space and create more wealth, while using less.\u003cbr\u003eThis book, examining over 100 cases from all over the globe (Amazon, Netflix, Nespresso, Sodastream, Shopify, Kikstarter, UberEats and many more), reveals the recipe to become a Distinguisher.\u003cbr\u003e\u003cbr\u003eAbout the authors:\u003cbr\u003eSandra Vandermerwe\u003cbr\u003eSandra is currently an extraordinary Professor at GIBS (SA) and was previously Professor at IMD Switzerland and Imperial College Business School London, having worked on executive\u003cbr\u003eprograms at business schools throughout the world. Sandra is a thought leader whose concepts and methodologies are used by corporations worldwide. A prolific best-selling author and speaker, with several awards for her case studies, her work is based on decades of applied research and consulting. Sandra lives in Cape Town.\u003cbr\u003e\u003cbr\u003eDavid Erixon\u003cbr\u003eAfter founding the world-renowned digital learning and research institute Hyper Island - dubbed 'the Oxbridge of Digital' - and digital experience firm Doberman (now part of EY) - David spent a decade in senior leadership positions at Vodafone, including five years as global brand director. David has worked on numerous industry projects, corporate accelerators, research initiatives and executive training focusing on customer-centric digital innovation and business transformation. David is an associate of Trinity Business School Dublin and marketing director at NatWest Group. He lives in Dublin.\u003c\/p\u003e\n\u003cdiv class=\"book-contributors\"\u003e\n  \u003cp class=\"contributor-item\"\u003e\n    \u003cspan class=\"contributor-role\"\u003eAuthor\u003c\/span\u003e\n    \u003ca href=\"\/search?q=Author+Sandra+Vandermerwe\" class=\"contributor-link\"\u003eSandra Vandermerwe\u003c\/a\u003e\n  \u003c\/p\u003e\n  \u003cp class=\"contributor-item\"\u003e\n    \u003cspan class=\"contributor-role\"\u003eAuthor\u003c\/span\u003e\n    \u003ca href=\"\/search?q=Author+David+Erixon\" class=\"contributor-link\"\u003eDavid Erixon\u003c\/a\u003e\n  \u003c\/p\u003e\n\u003c\/div\u003e","brand":"Sandra Vandermerwe,David Erixon","offers":[{"title":"Default Title","offer_id":47379212501155,"sku":"9781991202727","price":330.0,"currency_code":"ZAR","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0741\/7836\/3555\/files\/img_9781991202727_fde46194-783d-4d3e-89b9-73720cbb2e81.jpg?v=1776619647","url":"https:\/\/graffitibooks.co.za\/products\/9781991202727","provider":"Graffiti Books","version":"1.0","type":"link"}