Public Management in the Information Age

Although much has been said and written about the need for government to adapt to the new realities that resulted from the transformed paradigms in the Information Age, the world is lacking practical, tangible solutions on how to respond to these changes. This title analyses the trends that can be regarded as manifestations of transition, as the world struggles to get to grips with adopting deeply entrenched paradigms and traditional truths to enable effective service renderings and restore the declining relationship between government and its clients, the Information Age citizenry.